Some of the most common questions users may ask all in one place.
A COI is issued by our insurer confirming Purple Box Moving Company is fully insured. It protects you and building management from liabilities during your move.
If you’re moving into/out of an apartment, office tower, or managed community, your building will likely require a COI before approving the schedule.
Yes. Your COI is included in our flat‑rate moving fee—no hidden charges for obtaining or submitting it.
After booking, we send a simple COI Request form. Share it with building management and forward their response—our team sends the final certificate to you and them.
In most cases, we issue and deliver your COI within 24 hours after we receive the required details from building management.
No problem. Send us the sample or specific wording—our specialists match requirements exactly.
Contact our COI Support Team at +1 (332)2835813 or via our website contact form. We’ll process everything quickly to keep your move on schedule.
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